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Manage SpicyChat Billing: Change a Plan or Cancel Renewal

Find the purchase receipt before changing your subscription. It identifies the billing provider and helps you locate the right controls. Cancelling renewal stops a recurring arrangement; it is not the same as requesting a refund or deleting your account.

Cancel a recurring plan bought on the website

  1. Sign in with the account attached to the subscription you intend to manage.
  2. Open the profile menu and choose Manage Subscription for the billing options.
  3. Check the plan name, payment period and upcoming renewal date against your receipt.
  4. Choose the cancellation option, review its confirmation and complete the required confirmation.
  5. Keep a record of the confirmed cancellation together with the purchase receipt.

Understand what ends and what stays

For an ordinary recurring website subscription, cancelling renewal leaves the rest of the purchased period available. The account returns to Free after that period, without the cancellation itself deleting your content. A one-time purchase does not have an automatic renewal to cancel.

An earlier recurring rate may depend on leaving an eligible pre-September 8, 2026 subscription active and unchanged. Changing the tier or billing cycle applies current pricing, as does allowing that subscription to expire fully. Take the retained rate into account before choosing a different arrangement.

Trace a charge handled by another provider

A subscription purchased outside our website has to be managed with the provider that bills it. Signing out or uninstalling the app does not cancel that provider's agreement. If you cannot find a renewal, match the purchasing account and provider to the original receipt.

For help with a charge, give us the amount, currency, transaction reference and date. Do not send complete card details, security codes, passwords or login codes. We can review a billing problem without that review being a promise of a refund.

Questions

Will ending my subscription renewal remove my conversations?

No. Account content is not deleted just because an ordinary subscription stops renewing. Permanent account removal is a separate choice, not part of renewal cancellation.

Should I cancel an external subscription before deleting my account?

Yes. Manage cancellation with the provider that controls that subscription, and verify that it has ended before removing your account. Do not assume account deletion will stop an external billing agreement.