Contact SpicyChat About Your Account, Payments or Content

Tell us what is relevant to the issue

• For account access, identify the account and original sign-in method, and include the exact error and approximate time it occurred.
• For billing, give the transaction reference, purchase date, payment amount, currency and provider.
• For a technical problem, specify the feature, device and browser or app version; include a screenshot with private details removed if it explains the fault.
• For privacy or personal rights, describe the action you are requesting and identify the account or material involved.

Put the context together in one message

You can reach our service team at support@spicychat.ai. A specific subject and a single explanation containing the relevant details help us understand the request without piecing together separate fragments.

Share only the conversation material necessary to explain the problem. Where an error message or content reference is enough, use that instead of attaching a complete private history.

Ask for help without sharing access

Before sending an email or screenshot, remove passwords, sign-in codes, full card numbers, card security codes, session cookies and API keys. Those credentials are not needed in a support message and should stay under your control.

An initial message does not itself stop renewal, remove an account or finish a personal-data request. Use the procedure for the action you need, answer relevant follow-up or verification questions and keep the resulting correspondence.

Our operator and service correspondence

NextDay AI Incorporated in Montreal, Quebec, Canada, operates the service with subsidiaries in the US and EU. Send service and account matters to our support email. A character creator or a public discussion is not an appropriate place to disclose private account information.