Eligibility and control of your sign-in details
You must be at least 18 to use SpicyChat. Supply accurate information and complete age assurance when required. Do not use someone else's identity, credentials or verification materials to obtain access.
Keep our sign-in codes and your connected provider's credentials private. They should not be shared with other users or included in character material. Contact us if you believe your account has been accessed without your authorization.
Your responsibilities for submitted material
Our Community Guidelines and applicable rights cover character definitions, imported material, images and voices. Provide your own work or make sure you have the necessary rights to someone else's. A private visibility setting does not permit a breach.
Conduct that violates these conditions can lead us to take moderation or account action. Prohibited distribution, impersonation, interference with the service and activity that enables unlawful conduct are not allowed.
What generated content and visibility do not establish
AI replies are fictional output and may be inaccurate. A character cannot establish a person's identity or consent, provide an assurance of fact or replace professional judgment. Use reporting when a reply or character appears to violate our standards.
Review sharing settings before publishing a character, its definition or background-world material. Those settings do not limit the operator rights reserved in our Terms: we may access and review content submitted to the service, including conversations.
Billing decisions and separate account procedures
Check the price, currency, tier, billing period and renewal terms before making a purchase. Taxes can be included in the price or added according to jurisdiction. Where a different provider bills your subscription, manage it through that provider.
Stopping renewal, requesting a refund and permanently removing an account are distinct actions. Use the relevant procedure and keep the confirmation for the action completed. Our refund and complaints policies describe the conditions and processes for those matters.
Where to send questions and notices
Service correspondence, technical questions and legal notices can be sent to support@spicychat.ai. Give us enough information to identify the account, transaction or content without disclosing credentials. NextDay AI USA Inc and NextDay AI EU Ltd are our US and EU subsidiaries.
support@spicychat.aiQuestions
Does subscribing allow content that a free account cannot create?
A subscription provides the features included in its tier. It does not waive age requirements, legal obligations or our Community Guidelines. The content restrictions remain in force.
Is cancelling renewal the same as removing my account?
No. Cancellation addresses the subscription and its paid access, while account deletion is a separate permanent step. Subscriptions billed by an outside provider may require cancellation through that provider.